Open PCM Training
Process Communication Model:
A psychology-based framework for understanding communication and stress behaviour
The 12th Edition of the Open Process Communication Model Training starts on the 25th of September 2026.
Book your place now!
Understand people better
Communicate more effectively
Recognise stress before it escalates
Learn the Process Communication Model (PCM): a psychology-based framework used by NASA to understand communication patterns and stress behaviour.
In this live training, you will discover your personality structure, learn how different personalities communicate, and understand how people react under stress.
If you are struggling to…
… then, this course is for you!
A model for communication and stress management
PCM explains two essential aspects of human behaviour
PCM explains two essential aspects of human behaviour
Communication
Each Personality Type has preferred ways of:
- Processing information
- Interacting with others
- Receiving recognition
When communication matches these preferences, relationships become easier.
Stress
Each personality type also has predictable stress patterns. PCM helps you recognise:
- Early distress signals
- Behavioural changes under pressure
- How stress escalates
- How to bring communication back to a productive level
This makes PCM particularly valuable for:
- Leaders and their teams
- Agile coaches, project or product managers
- Coaches, trainers, teachers, educators
- Parents
- HR professionals
- Anyone working with people.
What will you learn?
During this training, you will learn to:
After the PCM Training, participants notice several changes. They begin to:
Who this training is NOT for
This training is designed for people who are willing to reflect, learn, and apply their learning in their daily interactions.
It may NOT be the right fit if you are looking for:
You are looking for quick personality labels without a deeper understanding: PCM is a psychological model that goes beyond simple “types” and explores how people communicate and behave under stress.
You prefer purely theoretical learning: This programme is practical and interactive, focused on applying concepts to real-life communication and stress situations.
You are not interested in reflecting on your own behaviour: Understanding communication and stress patterns starts with self-awareness. Unless we become self-aware about our own behaviours and patterns, learning and change cannot happen.
You expect a passive webinar experience: This training involves participation, exercises, and discussion. The trainer invites participants to share experiences, learning and insights to benefit everyone’s development.
You believe communication problems are always caused by others: PCM works with the idea that communication and stress responses are shared processes. In every conversation, just as in every relationship, there are two parties involved.
You are not open to exploring how you react under stress: A key part of this training is recognising your own stress patterns and learning how to manage them.
If you are curious about human behaviour and open to understanding both communication and stress at a deeper level, this training will likely be highly valuable for you.
Four steps to secure your place in my next Open PCM Training
- 1
Pick your package and make the payment using the payment buttons at the bottom of this page
- 2
Within five working days since payment receipt, you will receive your invoice, a confirmation email and meeting invites from my side
- 3
Two weeks before the course, you receive the PCM Personality Questionnaire (PCM Test) and you fill it in
- 4
On the designated day, we start the course and I share with you your PCM Profile
What other people say about PCM with Magda
Hi Magda! I just wanted to share with you and your community how awesome you are as a person and as a trainer. I did not realize this at the time as I had no reference point, however, it just happens to me to talk with people that came across PCM multiple times previously and the level of their understanding of the model is not even close to what you managed to pass on to us. Knowing one subject is one thing, being able to teach others about it it’s completely different and you most certainly excel at this.
Thanks again for everything, I’ve been using the pattern a lot since then and love it more as the days go by 😊
I was given the opportunity to attend the PCM seminar held by Magda, and, wow, wasn’t it amazing? It’s not only about the information you receive. That is indeed powerful and it gives you a new perspective on how to look at relationships, communication and, well, stress. 😅
But it is also how Magda delivers it, how she presents it and how she made these three days a safe space for us to explore and to ask a lot of questions (maybe too many 😊). And she answered all of them.
You can see how much she loves what she does, and I truly recommend checking it out.
Thank you, again, Magda! What an amazing three days.😊
It was the best training I’ve ever attended. PCM as a model is eye-opening, it’s like being able to see colours! You will understand your needs, how caring for yourself can help you understand others and communicate with them effectively. Magda is marvellous! I have understood everything, she asked questions, she is available to answer, she stimulated collaboration, she has shown great flexibility in setting the seminars, selecting the preferred communication channel.
Congratulations on delivering at such a high standard!
This course has opened new perspectives for me and it has helped me to make some connections in order to better understand my interactions with others.
As a trainer, Magda has extensive knowledge and brings positive energy and empathy into the room. These were three wonderful days of training.
Thank you, Magda!
Last week, I attended a 3-day course at the London Stock Exchange Group Romania (Thank you for the opportunity!) organized by Magda Tabac – Process Communication Model.
I want to say that I highly recommend it to anyone looking to improve their relationships in both their professional and personal life It practically provides you with a roadmap for navigating your relationships with others, as long as you are willing to put in the hard work. All of this while you also learn to understand yourself better.
All in all, it’s a superb training, truly valuable. I say this because I’ve attended many other communication and soft skills training sessions in the past, but I have to admit that most of them felt more like a financial burden for the respective company rather than a genuine investment in employees. But not this one.
So I strongly recommend Process Communication Model with Magda Tabac!
Dear Magda, I was very impressed by your PCM training!The information helped me to know myself better, and I can’t believe how precise PCM is! I have started to analyse myself and all the people I know through the “lens” of PCM, and it really helped me to better understand mine and their behaviour.
I am extremely grateful that my line manager chose PCM for us and that she chose YOU! You are really special! You simply captivate your audience. Not to talk about your ENERGY! I’ll “steal” some of your delivery techniques because you did not only teach us about PCM… you delivered as a true professional does: with many useful techniques, methods and tricks, many examples, a lot of practice, variety, diversity, openness and all so naturally…
I truly appreciate your involvement and how you put your soul into every little part of this course! Thank you!
It has been a very knowledgeful and insightful travel. More than a training, a journey into my deepest sides. I also take it as an invitation to turn my and others’ vulnerabilities into advantages and opportun ty to liaise and inter-connect. I will for sure deepen my knowledge into PCM. Last but not least, I loved Magda, she is so much alive and engaging people, very authentic, nurturing and she managed to make the content (sometimes not so easy to catch) quite easy to digest. I am so grateful for this experience!
Magda is an amazing trainer! She can make us see beyond the surface and go to the depth of the PCM concepts.
Great presentation style with lots of opportunities to ask questions and talk about real life examples which all made for really enjoyable and informative training. This PCM training just happened to come at the right time for me in my career.
Thanks so much for your very valuable training. I really enjoyed it, and appreciated that you made it fun! I feel much better prepared to deal with uncomfortable issues.
I was Magda’s client through the lens of the 3-day long PCM training she provided for LSEG Romania in November 2023.
It doesn’t take long to observe that what she is doing is not a job, no sir. It’s a calling. Given her off the chart emotional intelligence and years of practicing this craft, she beautifully and seamlessly manages to get to really know her audience beforehand, thus being able to customize her material to be as learner centres as possible. Highly charismatic and knowledgeable, she is the type of person anybody would love to designate as their mentor.
Long story, short: Magda iz gud people
Magda is an amazing trainer. She delivered a PCM online training to me and it was an enlightening experience!
She is very focused on participants’ expectations and answering all questions, practicing the learnings so that the theory can be immediately applied.
The PCM training was giving me tools to communicate better with colleagues, clients, and family, to identify personality characteristics, and to know how to connect with a person base and motivate the phase.
Thank you, Magda, for your dedication, I appreciate your sensitivity to the participant’s needs and the fact you made us comfortable during the training to place any questions we had.
It is really nice to have you as a trainer!
Magda is so ‘giving’ by character. She goes above and beyond what you’d expect, providing so much more insight knowledge and value. She knows her stuff too, inside out and back to front, which I found so reassuring. It’s like she has considered every possible question in advance and found the answer.
PCM is one of the most detailed and complete personality tools I’ve seen. I particularly love how it explains my individual psychological needs; what happens when I don’t get my needs met and what occurs under stress, and then remarkably, what I can do about it. Similarly, it helps me have a much deeper understanding of others and how I can recognise their stresses and how I can help them.
I can’t think of a business, or role within any company where knowing this couldn’t help; productivity; profit; engagement; well-being; and teamwork. If your business doesn’t invest in this for you, get in touch with Magda direct, and book yourself onto one of her open courses. It’s a fantastic course delivered by an amazing lady.
Dear Magda, I just wanted to take a moment to express my gratitude for the amazing training you provided on the Process Communication Model (PCM) and communication and stress management. Your expertise and guidance have truly made a significant impact on my personal and professional life.
The PCM training has helped me to better understand human interactions, enabling me to speak the language of others and build stronger connections with my colleagues. Your approach to stress management has also been invaluable, equipping me with the tools I need to thrive in a fast-paced work environment.
I appreciate your dedication to creating a workplace that leverages differences for the better, and the impact it has had on my team is clear. Your training has fostered a culture of collaboration and respect, allowing us to build on each other’s strengths and work together more effectively.
Thank you for your outstanding work as a communication and stress management trainer, and for your commitment to empowering individuals and teams to succeed. I look forward to continuing to work with you in the future.
PCM was a revelation, both in helping me understand WHY I got stressed about certain things and why some of the people around me did as well. The course offered great insight about ways to handle those challenges in the moment.
It was illustrated with a wide variety of both personal and fictional examples which really helped to bring it home. It offered key insights about the “currency” of different perceptions by giving examples of their typical language – to help you communicate more clearly with them. This is a really powerful model – used by astronauts so that says it all! Magda delivered the course with delightful warmth and enthusiasm.
There are so many models about personality types and communication that it can be difficult to really differentiate what may be really helpful in challenging our approaches to interacting with others.
Magda’s delivery of this programme was really excellent. PCM is a complex model with many layers. Magda was able to take us step by step through the varying stages of the model and showed us with clarity and patience its different components.
Magda created a convivial virtual environment to help the group share insights and develop an understanding of how to use the model. She provided resources for us to continue our learning journey of PCM and responded expertly to our many questions.
This is a really powerful model as it draws from our early childhood experiences and brings to the surface elements we may have forgotten or not even considered in the way we interact with others in the present. It brings a lot of understanding about our stress mechanisms and the impact it may have on how we are able to communicate with others. I really recommend others to dare learn more about PCM with Magda!
PCM was a thoroughly fascinating and enjoyable experience. The model has helped me to understand so much – not just about myself but also about all other personality types.
PCM provides excellent tools and techniques for learning about yourself and others, and for identifying how we can all communicate better with others and deal with distress more effectively.
Magda has a wonderful delivery style. She knows her stuff inside out and is so generous about sharing her time, knowledge and excellent materials. Her passion for PCM shines through in every interaction. She is knowledgeable, warm, energetic and enthusiastic. She makes everyone feel extremely comfortable, welcomes all questions and consistently meets the needs and exceeds the expectations of each delegate.
Magda is a joy. She is professional, friendly, compassionate and motivated to give you the best training content she can. She drew on sound theoretical frameworks in her PCM training programme as well as using video and cultural references throughout to demonstrate learning points. The course was interactive from the start and she used breakout sessions to get us to really experience the learning. I wouldn’t hesitate in recommending Magda as a trainer.
I’m not sure how we ever got anything done prior to having this training.
In a post-Covid work-from-home world, PCM is invaluable. Magda was exceptional.
Her Harmonizer energy encouraged a very open, honest, and safe environment – a key setting for this class. Bravo!
Magda’s PCM training was just mind-blowing! Not only it has given me great insights for managing my stress levels better, as well as improving my communication skills, but also dealing with other people in stressful situations.
I am fascinated by the work she is doing and love her easy understandable approach. The sessions were very interactive and the group was just fantastic! And the way Magda combined applied neuroscience with PCM is wonderful!
I am looking forward to working more with Magda and developing myself. I recommend her courses and work in general for everyone who wants to improve their communication skills and improve managing their and other people’s stress. Especially for people in leadership positions, this is very useful.
Thank you, Magda!
Magda’s extensive knowledge of the Process Communication Model and her enthusiasm to share it with her audience is remarkable. The training has covered a lot more than I have expected: from how to adapt your communication style to ensure a better connection with others, to how to recognize when you or the other person enters distress, and what you can do about it.
I certainly would recommend Magda and her communication and stress management training to anyone interested in a tool that really makes a difference.
I recommend the Process Communication Model training to those who want to improve their self-knowledge, build better professional and personal relationships and get better at managing stress. Magda can help you to vicariously experience all personality types, for a better understanding of the PCM concepts.
PCM is the one training that I loved while I was learning about it and that stayed with me long after I finished it. Self awareness is so important and so rare nowadays and PCM gives you excellent tools for getting to know yourself and the ones around you better, to understand how each of us could communicate better, to identify the signs of distress and to tackle them timely and effectively.
Magda, the trainer who delivered all this awesome information is a through and through Harmonizer, so you know she will do everything in her power the make everybody in the class feel comfortable and good at all times and a Thinker, so you know that everything will be organized to perfection and all the info provided will be relevant and within the right timeline!
I highly recommend both this training and Magda as an excellent combo to boost your self awareness and upgrade your personal and professional competencies!
This is what Process Communication Model can do for you
(and for those you work or live with)
About your trainer
Magda is a Certified Trainer in the Process Communication Model® (PCM), Certifying Master Trainer in Emotional Assertiveness® (EA) and a NeuroMindfulness © Master Practitioner.
Previous to this, she gained over twelve years of experience in multinational organisations in Brazil, Romania, the UK and Germany.
In 2017 she started her journey and mission as a trainer, to empower people to enhance their lives through increased self-awareness, better communication and improved stress management.
She helps teams create synergy through increased self-awareness, better understanding and appreciation of their personality diversity, improved communication and more efficient stress management.
She helps individuals know themselves and others at a deeper level, build stronger relationships, and better manage their stress.
The Agenda of a Typical Process Communication Model 18 h of Training
| Introducing the Process Communication Model: | What is PCM, clinical history, applicability and results |
|---|---|
| Setting Expectations: | Calibrating the course content (case studies and practical exercises) based on participants’ needs |
| Personality Structure: | Defining and understanding the metaphor used by PCM in explaining our Personality |
| Neuroscience and Perceptual Systems: | Understanding the model through which people mentally represent reality and identifying the six perceptual systems discovered by Dr Kahler (thoughts, opinions, emotions, actions, reactions, reflections). Video case-studies |
| PCM Personality Profile: | Participants receive the results of the personality questionnaire, indicating the structure of their personality |
| Personality Types: | Defining and understanding the six Personality Types that form the structure of our personality |
| Management/Interaction Styles: | Presenting the 4 management styles, with their advantages and disadvantages in relation to each Personality type |
| Personality Parts: | Describing the 5 energies (words, tones, gestures, facial expressions, posture) used by people in communication and linking them to Personality Types |
| Channels of Communication: | Calibrating the various energies in order to reach good communication and efficient relationship-building |
| Environmental Preferences: Motivation and Psychological Needs: | Discovering the favourite and the unproductive environments for each Personality Type Discovering the 9 fundamental psychological motivators and linking them to each Personality Type |
| Personality Phase and Phasing: | Understanding the dynamics that govern the change and evolution of our behaviours and our Psychological Needs. |
| The Neuroscience of Stress: | Understanding the mechanisms at play when we enter distress and why our behaviours change. |
| Sequences of Distress and Conflict Management: | Understanding the three distress sequences specific for each Personality Type and discovering the most efficient ways to manage potential conflicts. Video case-studies. |
| Interaction Strategies: | Understanding the best communication and management approach for each personality structure and each participant. Role-plays and debriefs. |
| Closing and Handing Certificates: | Conclusions, feedback and handing out participation certificates. |
Group size
- The group size for the online PCM Training is between 4 and 12 participants, in order to ensure the high quality of delivery, participant engagement and enough time for Q&A and discussion of real-life case studies.
Who should attend?
- Individuals/professionals/entrepreneurs who want to better understand themselves, learn about their own ways of seeing the world, their strengths, motivation, triggers and how they can better apply them to their life.
- Those who want to effectively prevent and manage stress and increase performance.
- Professionals or entrepreneurs interested in creating or strengthening a culture of understanding, connection and engagement.
- Organisations can choose to send a small number of participants (maximum 5/session) to the Open PCM Training sessions I organise.
Language of delivery
- English.
Pick the Package
that best fits your needs:
The Core Package
Includes the PCM Core Topics Training, delivered over 5 weekly sessions
Open PCM Training in English
The Core Package
The “Go-deeper” Package
Includes the Core Package and 2 x 1h one-on-one implementation sessions at a discounted price
Over the years, some participants have asked me to add a couple of one-on-one implementation sessions to discuss particular questions or real-life situations they did not want to approach in the training. These sessions helped them better understand how PCM can support them in their particular circumstances or with particular people in their lives. This is why I decided to create this package.
The regular coaching/implementation sessions with me cost EUR 250/h. As part of the “Go-deeper” Package, you’ll receive 2 x 1h sessions for only EUR 300, thus, you save EUR 200.
Open PCM Training in English
“Go-deeper” Package
When will the Open PCM Training take place?
The course is split into 5 sessions of 3h40 each (+20′ break), starting at 9am CET, on the following dates:
Friday, 25th of September
Friday, 2nd of October
Friday, 9th of October
Friday, 16th of October
Friday, 23rd of October
All sessions will be recorded and made available for a limited period of time to participants.
Therefore, if you miss one or more sessions, you can watch the recording and discuss any questions with me before the next session.
Please note that in order to receive the Certificate of Participation, you must attend LIVE at least 4 out of the 5 sessions.
If you encounter any issues in the payment process or you want to pay in 2 installments, send me a message from the website’s contact form.
Minimum Registration Condition
In order for a workshop to be held, a minimum of four registered participants is required. I reserve the right to cancel a workshop if this minimum is not reached. In the rare event that I need to cancel a workshop for which you are registered, you will receive a full refund of the fees paid.
Ready?
Sign up now for the Open PCM Training!
Use the buttons below to pay in full for your participation
If you prefer to pay for the course in 2 instalments, use the buttons below
Please note: if you choose to pay in 2 equal instalments, you’ll pay the first instalment now and in a month, I will send you an email with the second payment link for the last instalment.
By signing up to the training, you confirm that you’ve read and agreed with the below:
Frequently Asked Questions
The Process Communication Model (PCM) is a psychology-based framework developed by Dr. Taibi Kahler that helps people understand themselves and others through the lens of personality and communication styles. It identifies six basic Personality Types we all have IN us, and four communication channels, enabling individuals to predict their own and others’ behaviors, improve relationships, and foster better team dynamics.
PCM is a deep-dive into the psychology of our personality – our perceptions and filters, our needs, our stressors and motivators. By taking part in the PCM Training, teams learn to better co-operate, understand their differences and potential synergies, prevent stress and conflicts. PCM is the key to decoding human interactions for win-win outcomes.
The Process Communication Model (PCM) is a powerful tool that can support professional growth in multiple ways:
- Understand Yourself Better: PCM helps you gain deeper insight into your personality structure, thought patterns, behaviours, decision-making processes, and communication preferences—both how you express yourself and how you prefer to receive messages from others.
- Manage Stress Effectively: It provides a clear framework for recognizing how different personality types react under stress across three distinct phases—and what happens if the stress isn’t addressed in time.
- Lead and Manage with Insight: If you’re a manager, leader, or executive, PCM enables you to understand and lead people more effectively by increasing your awareness of why individuals behave the way they do.
- Improve Relationships: In work relationships, having our teams’ PCM profiles can reveal communication mismatches and help you understand why conflicts arise—making it easier to reconnect and communicate with empathy.
- Support Clients More Effectively: PCM becomes a valuable resource to help clients move past communication blocks, overcome impasses, and navigate challenges more effectively—since many core issues stem from miscommunication.
PCM is a framework that can support people in their professional lives in being more conscious about themselves (self-awareness being the first step in every growth activity that we do). And when we are more aware of how we are constructed and what it means for us, we can learn more about how we can adapt our communication and behaviours to support our colleagues (in regular situations and under pressure). This knowledge will lead us to be better with others: our teams, our colleagues, our employees, our clients and all other stakeholders.
efore the start of the training, you will need to fill in a PCM personality questionnaire (this is known also as the PCM personality test / process communication model test / pcm test online… but in fact, it’s not a test, there’s no right or wrong answer there 🙂 it’s just a questionnaire). The result of this questionnaire is your PCM Personality Profile, which I share with participants during our first day of training. We work based on it throughout the whole training, and it offers a wealth of information about our personality.
All sessions are recorded and made available to participants for a limited period of time. If you miss a session, you can watch the recording before the next meeting.
Yes, PCM Core Topics (this training) is accredited by CCE: ICF Continuing Coach Education. ICF coaches receive 13 hours of credentials for completing PCM Core Topics (5 in Core Competencies and 8 in Resource Development).
The course is divided into 5 sessions of approximately 4 hours each, delivered online. In addition, it is recommended to allocate some time between sessions for practical homework, reflection and integration of the concepts.
Absolutely! The Open PCM Training is for those who want to improve their self-awareness and build stronger relationships through adapted communication and better stress management. So if you know someone who would benefit from taking part in the PCM Training, send them the link to this page. If you convinced someone to join and you are both joining a session, you can both enjoy a 10% discount – on me!
If you bring a friend to the Open PCM Training both of you receive a 10% discount.
If you are a company sending more participants (maximum 3/session), the fee/person will be discounted with 10%.
Yes. You can pay for your course in full or in two equal instalments (no added fees for payment in instalments). Please use the specific button to pay the first instalment. After a month, I will send you a link for the second payment.
The group size is limited to 4–12 participants in order to ensure:
- meaningful interaction
- space for questions
- discussions based on real-life situations
Participants to my PCM training are invited to my Facebook community, where I post regularly and keep participants engaged and the know-how alive.
To reserve your place:
- Pay for the course with your card (you can pick between full payment or payment in two instalments). If you want to pay by bank transfer, send me a message through the contact form on the website.
- Three days after payment, you will receive the confirmation email, your invoice and the Zoom session invites.
Yes. Please send me a message via the contact form on the website, and I can send you a presentation of the course. This is usually needed for the approval of your participation. A maximum of 3 employees from an organisation can participate in each Open Training.
A minimum of 4 registered participants is required for the training to take place. If this number is not reached, the workshop may be rescheduled or cancelled, and any fees paid will be fully refunded.